Legal · Privacy
Privacy Policy
Last updated: January 2026. This policy explains how Zumi collects, uses, and protects your personal information.
Zumi is committed to protecting your privacy. This policy applies to the website at www.zumihq.com and all related services. Please read it carefully.
01
Information collected
Zumi collects information you provide directly, such as your name, email address, company name, and role when you complete a form or book a demo. Zumi also collects usage data and analytics to improve the platform and website. Zumi does not sell personal data to third parties.
02
How information is used
Information you provide is used to respond to your inquiries, schedule demos, and communicate about Zumi's products and services. Usage data is used in aggregate form to understand how visitors interact with the website and improve the experience.
03
Cookies
The Zumi website uses essential cookies required for it to function correctly. Analytics cookies load only after you accept them, never before. You choose when you first visit, and you can change your choice anytime using the Cookies link in the footer or by clearing cookies in your browser settings.
04
Data retention
Zumi retains personal data for as long as necessary to fulfil the purpose it was collected for, comply with legal obligations, or resolve disputes. You may request deletion of your data at any time by contacting Zumi.
05
Third-party services
Zumi uses trusted third-party services to operate the business (cloud infrastructure, email delivery, CRM). These partners are contractually required to handle your data in accordance with applicable privacy laws and Zumi's instructions.
06
Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise any of these rights, contact Zumi at privacy@zumihq.com. Zumi will respond within 30 days.
07
GDPR and international transfers
If you are located in the European Economic Area, your data may be transferred to and processed in countries outside the EEA. Where this occurs, Zumi applies appropriate safeguards including Standard Contractual Clauses.
08
Changes to this policy
Zumi may update this Privacy Policy from time to time. Notice of material changes will be provided by posting on the Zumi website or sending an email. Your continued use of the website after changes constitutes acceptance.
09
Contact
For privacy-related inquiries, contact privacy@zumihq.com or use the contact form at /contact.